Privacy Policy

Last updated: June 10, 2025

Introduction

LLeMental Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://llemental.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company information
• Account credentials
• Payment information (processed securely through third-party providers)
• Communication preferences

Usage Information

We automatically collect certain information about your use of our services:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and customer service requests
• Send you newsletters and marketing communications (with your consent)
• Monitor and analyze usage patterns to improve user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

Legal Basis for Processing (Where Required)

Where applicable law requires, we process your personal information based on:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary to provide our services to you
• Legitimate Interest: When we have a legitimate business interest that doesn't override your privacy rights
• Legal Obligation: When we must process information to comply with legal requirements

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences or by using our cookie preferences center.

To manage your cookie preferences, click here.

For more information about our use of cookies, please see our Cookie Notice.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the Contact Form

State-Specific Privacy Rights

If you are a resident of certain U.S. states with comprehensive privacy laws (including California, Virginia, Colorado, Connecticut, Utah, Iowa, and others), you may have additional rights regarding your personal information:

• Right to Know: Information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of personal information we have collected from you
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of personal information for targeted advertising
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Right to Data Portability: Receive your personal information in a portable format

Global Privacy Control (GPC): We recognize and respond to Global Privacy Control signals from your browser, which automatically communicates your opt-out preference for the sale or sharing of personal information.

To exercise these rights, please contact us using our Contact Form and specify which state privacy law you are invoking.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Website: Contact Form
• Address: LLeMental Systems, Portland, OR, United States